Shipping policy
Digital Products All digital art prints and illustration downloads are delivered instantly via a secure download link sent to your email address immediately after purchase. No physical item will be shipped. If you experience any issues accessing your download, please contact us and we'll resolve it promptly.
Physical Products (Print-on-Demand) Physical items such as printed artwork, apparel, and merchandise are produced and fulfilled by our print-on-demand partners. Please allow the following estimated timeframes after your order is placed:
- Production: 2–7 business days
- UK delivery: 3–7 business days after dispatch
- International delivery: 7–21 business days after dispatch, depending on destination
Delivery times are estimates and may vary during busy periods or due to circumstances outside our control.
Shipping Costs Shipping costs for physical items are calculated at checkout based on your location and order contents. Digital downloads are always free to deliver.
Lost or Delayed Orders If your physical order hasn't arrived within the estimated timeframe, please contact us with your order number and we'll investigate with our fulfilment partner.
Contact For any shipping queries, please reach out via our contact page.